This help article will cover how to upgrade and downgrade your iCanStudy membership based on your current membership.
Our developers are working as fast as they can to provide the capability on the learning platform to allow for upgrading your membership with the click on a single button. While we wait for this to be built, here’s how you can organise an upgrade or downgrade to your membership after its current cycle is complete.
Want to upgrade your 4-monthly membership to the yearly membership?
If you upgrade your membership, this will only take effect after your current 4-month cycle is complete.
So, we ask that if you’re hoping to upgrade to the yearly membership, please reach out to us within 7 days of your membership renewing and we’ll send you instructions for how to finalise the upgrade.
Please email help@icanstudy.com mentioning “I would like to upgrade my membership to the yearly membership”
If you’ve just accidentally purchased the 4-monthly membership instead of the yearly membership, please reach out to help@icanstudy.com and we will see how we can help.
Want to downgrade your yearly membership to the 4-monthly membership?
If you downgrade your membership, this will only take effect after your current yearly cycle is complete.
So, we ask that if you’re hoping to downgrade to the 4-monthly membership, please reach out to us within 7 days of your membership renewing and we’ll send you instructions for how to finalise the downgrade.
Please email help@icanstudy.com mentioning “I would like to downgrade my membership to the 4-monthly membership”
If you’ve just accidentally purchased the yearly membership instead of the 4-monthly membership, please reach out to help@icanstudy.com and we will see how we can help.
If you have any questions, please don’t hesitate to contact us at help@icanstudy.com