This help article will cover how to upgrade and downgrade your iCanStudy membership based on your current membership.
Changing Your Membership Plan
You can upgrade or downgrade your iCanStudy membership at any time directly from your account settings.
Step 1: Access Your Account Settings
Click on your profile icon (showing your initials) in the top-right corner of the platform
Select "Manage Account" from the dropdown menu
Step 2: Navigate to Your Subscription
You'll be taken to your user profile page
Scroll down to the Payment section
Find your current subscription details
Click the "Change Subscription" button located next to your active subscription
Step 3: Select Your New Plan
Review the available membership options
Choose your desired plan:
Upgrading? Select a higher-tier membership (e.g., 4-monthly → Yearly)
Downgrading? Select a lower-tier membership (e.g., Yearly → 4-monthly)
Step 4: Confirm Your Change
Review your new plan selection
Click "Confirm Change" to finalize your subscription change
Step 5: Review Change Applied
Review if the change was applied correctly. You can either return to the dashboard or reverse the change on this page.
Your confirmation page will look similar to below:
Important Information
When Does My New Plan Take Effect?
Your upgrade/downgrade will take effect at the end of your current membership term.
For example, if your membership is set for auto-renewal on 16 December 2025, the upgrade/downgrade will take affect on that day.
Accidental Purchase?
If you've just accidentally confirmed an upgrade/downgrade of your membership incorrectly, follow Steps 1 and 2 again if needed and then click 'Cancel Billing Change' as shown on Step 5.
Need Help?
If you have any questions about changing your membership or encounter any issues during the process, please don't hesitate to contact us at help@icanstudy.com